{"id":606,"date":"2024-11-11T15:24:52","date_gmt":"2024-11-11T15:24:52","guid":{"rendered":"https:\/\/wfst.co.uk\/shop2\/?post_type=product&p=606"},"modified":"2024-11-18T11:52:42","modified_gmt":"2024-11-18T11:52:42","slug":"problem-solving-in-a-workplace","status":"publish","type":"product","link":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/","title":{"rendered":"Problem Solving in a Workplace"},"content":{"rendered":"

CPD Approved<\/p>\n

Course Description<\/strong><\/p>\n

This course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved.<\/p>\n

You’ll learn about the three main areas in which problems can occur – people tasks and resources.<\/p>\n

Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.<\/p>\n

You’ll learn about the Equality Act 2010 and how it applies to discrimination.<\/p>\n

There’ll be coverage of time-wasting – due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.<\/p>\n

It’ll also cover problems with resources, such as a lack of raw materials or equipment.<\/p>\n

You’ll discover the ways problems can be solved by the actions of managers, employees and outside organisations.<\/p>\n

Finally, we’ll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.<\/p>\n

Learning Objectives<\/strong>
\nBy the end of this course, you will be able to:
\n\u2022 Identify the main areas that can cause problems within the work environment.
\n\u2022 Define discrimination and its relationship to the Equality Act 2010.
\n\u2022 Recognise and understand the implications of time wasting in the workplace and how it
\noccurs.
\n\u2022 Identify the best ways to resolve situations and understand the benefits of conflict
\nresolution.<\/p>\n

Target Audience<\/strong>
\nThis course is aimed at supervisors and managers that want to develop problem solving skills in the
\nworkplace. The course can be a great starting point for people new to their leadership role as well
\nas more established managers that want to enhance their skills. This acts as a great introduction to
\nthe subject.<\/p>\n

This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they all work in the same way and have the same skill set.<\/p>\n

Advantages<\/strong><\/p>\n

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.<\/p>\n

Understanding why problems occur and having the tools to solve common problems quickly will ensure work runs smoothly.<\/p>\n

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life<\/p>\n

Further Progression<\/strong>
\nFor candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.<\/p>\n

For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.<\/p>\n

Recommended System Requirements <\/strong>
\n\u2022 Browser: Up to date web browser
\n\u2022 Video: Up to date video drivers
\n\u2022 Memory: 1Gb+ RAM
\n\u2022 Download Speed: Broadband (3Mb+)<\/p>\n

Duration:<\/strong> 30 minutes (Note: This is based on the amount of video content shown and is rounded off.<\/p>\n

It does not account in any way for loading time or thinking time on the questions).<\/p>\n","protected":false},"excerpt":{"rendered":"

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.<\/span><\/p>\n

–\u00a0CPD Approved<\/p>\n

– CPD Units:\u00a03<\/p>\n

– Duration 75 mins*<\/p>\n","protected":false},"featured_media":607,"template":"","meta":[],"product_brand":[],"product_cat":[28,23],"product_tag":[],"class_list":["post-606","product","type-product","status-publish","has-post-thumbnail","product_cat-business-skills","product_cat-workplace","first","instock","virtual","purchasable","product-type-simple"],"yoast_head":"\nProblem Solving in a Workplace | WFST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problem Solving in a Workplace | WFST\" \/>\n<meta property=\"og:description\" content=\"This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more. -\u00a0CPD Approved - CPD Units:\u00a03 - Duration 75 mins*\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/\" \/>\n<meta property=\"og:site_name\" content=\"WFST\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-18T11:52:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/\",\"url\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/\",\"name\":\"Problem Solving in a Workplace | WFST\",\"isPartOf\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png\",\"datePublished\":\"2024-11-11T15:24:52+00:00\",\"dateModified\":\"2024-11-18T11:52:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage\",\"url\":\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png\",\"contentUrl\":\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png\",\"width\":200,\"height\":200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wfst.co.uk\/shop\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shop\",\"item\":\"https:\/\/wfst.co.uk\/shop\/shop\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Problem Solving in a Workplace\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/#website\",\"url\":\"https:\/\/wfst.co.uk\/shop\/\",\"name\":\"WFST LTD\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wfst.co.uk\/shop\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/#organization\",\"name\":\"WFST LTD\",\"url\":\"https:\/\/wfst.co.uk\/shop\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wfst.co.uk\/shop\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/WFST-new-logo-1.png\",\"contentUrl\":\"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/WFST-new-logo-1.png\",\"width\":167,\"height\":74,\"caption\":\"WFST LTD\"},\"image\":{\"@id\":\"https:\/\/wfst.co.uk\/shop\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Problem Solving in a Workplace | WFST","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/","og_locale":"en_GB","og_type":"article","og_title":"Problem Solving in a Workplace | WFST","og_description":"This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more. -\u00a0CPD Approved - CPD Units:\u00a03 - Duration 75 mins*","og_url":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/","og_site_name":"WFST","article_modified_time":"2024-11-18T11:52:42+00:00","og_image":[{"width":200,"height":200,"url":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/","url":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/","name":"Problem Solving in a Workplace | WFST","isPartOf":{"@id":"https:\/\/wfst.co.uk\/shop\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage"},"image":{"@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage"},"thumbnailUrl":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png","datePublished":"2024-11-11T15:24:52+00:00","dateModified":"2024-11-18T11:52:42+00:00","breadcrumb":{"@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#primaryimage","url":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png","contentUrl":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/Problem_Solving_in_a_Workplace.png","width":200,"height":200},{"@type":"BreadcrumbList","@id":"https:\/\/wfst.co.uk\/shop\/courses\/workplace\/problem-solving-in-a-workplace\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wfst.co.uk\/shop\/"},{"@type":"ListItem","position":2,"name":"Shop","item":"https:\/\/wfst.co.uk\/shop\/shop\/"},{"@type":"ListItem","position":3,"name":"Problem Solving in a Workplace"}]},{"@type":"WebSite","@id":"https:\/\/wfst.co.uk\/shop\/#website","url":"https:\/\/wfst.co.uk\/shop\/","name":"WFST LTD","description":"","publisher":{"@id":"https:\/\/wfst.co.uk\/shop\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wfst.co.uk\/shop\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/wfst.co.uk\/shop\/#organization","name":"WFST LTD","url":"https:\/\/wfst.co.uk\/shop\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/wfst.co.uk\/shop\/#\/schema\/logo\/image\/","url":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/WFST-new-logo-1.png","contentUrl":"https:\/\/wfst.co.uk\/shop\/wp-content\/uploads\/2024\/11\/WFST-new-logo-1.png","width":167,"height":74,"caption":"WFST LTD"},"image":{"@id":"https:\/\/wfst.co.uk\/shop\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/product\/606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/media\/607"}],"wp:attachment":[{"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/media?parent=606"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/product_brand?post=606"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/product_cat?post=606"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/wfst.co.uk\/shop\/wp-json\/wp\/v2\/product_tag?post=606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}